Game kicks you to the title screen when you gift an NPC? Fixed in 2.04.06

Critical error or back to the title screen when you hit Gift? Hotfix 2.04.06 fixes the multi-item gift crash. Not updated yet? Give items one at a time.

Mechanics · Updated

Steps

  1. Update to 2.04.06. Hotfix 2.04.06 (November 4) lists this crash as fixed. It's out on Steam, PlayStation and Xbox now. Pearl Abyss says Epic Games Store and Mac App Store versions will follow later.
  2. Save before you gift. The bug throws you back to the title screen or shows a critical error, so make a save first in case you lose progress.
  3. Not updated yet? Gift one item at a time. Before 2.04.06, the game could return to the title screen when you gave several items to an NPC at once. Until your version has the hotfix, select a single item with a quantity of 1, give it, then repeat.
  4. Take care near 100 trust. One player found the crash hit them when a gift pushed trust past 100. The preview said a pouch was worth +10 trust, but it actually gave +20. Give one item at a time and check the trust bar between gifts.

The problem: you open the Gift menu to raise an NPC’s trust, press Gift, and the game either throws up a critical error or drops you back to the title screen. Players on Steam started reporting this after the October 31 patch. Verifying the game files doesn’t help.

Update (November 4): hotfix 2.04.06 fixes this. Its patch notes list the game returning to the title screen when you gift multiple items to an NPC as fixed. It’s out on Steam (PC and Mac), PlayStation and Xbox. The Epic Games Store and Mac App Store versions will come later. When we checked on November 4, the Known Issues page hadn’t been updated and still listed the bug.

Why it happened: hotfix 2.04.03 changed the Gift menu so you can pick several items at once and set a quantity for each one. After that, giving a batch of items could crash the game. Pearl Abyss added it to the official Known Issues list, and the November 1 hotfix (2.04.05) didn’t fix it.

If you don’t have 2.04.06 yet: give your gifts one item at a time. A player who hit the crash at a vendor’s Gift menu suggested exactly that, and it avoids the case Pearl Abyss describes.

If nothing happens at all when you pick a gift on a controller, that’s a different problem: see Gift does nothing on controller.

For how gifting fits in with greetings, Chat and requests, see how to raise NPC trust.

The crash near 100 trust

Several crash reports involve trust pouches. One player was taking an NPC from low trust up to 100 with pouches when the game crashed with a critical error. Another player who had the same crash noticed that the Gift screen showed a pouch as worth +10 trust, but each one actually added +20. Their guess was that giving enough to go past 100 caused the crash. That’s one player’s theory, not an official explanation, but it fits with giving one item at a time. Gift a single pouch, check the trust bar, and stop once you reach 100.

If you lost progress

The crash takes you straight to the title screen, so anything since your last save is gone. If you haven’t got 2.04.06 yet, save before a round of gifting.

Sources

This guide summarizes answers from these community threads. Credit goes to the players who worked it out.